Privacy policy

At Moiraculus, we are committed to protecting your privacy and handling your personal data with care and transparency. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website moiraculus.com and purchase our products, including Casual Dresses, Evening Dresses, Two Piece Sets, and Tops.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and information collected automatically.

Personal Information You Provide:

  • Contact and Identity Data: Such as your name, shipping and billing address, and email address when you make a purchase or contact us.
  • Transaction and Payment Data: Details about purchases you make and payment information. Please note, we do not store full credit card numbers; payments are processed by secure third-party payment gateways.
  • Communication Data: Any correspondence when you contact our customer support.

Information Collected Automatically:

  • Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Details of your visits to our website, such as pages viewed, time spent on pages, and products browsed, collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • To communicate with you, respond to your inquiries, and provide customer support via [email protected].
  • To improve, personalize, and optimize your experience on our website and our product offerings.
  • To prevent, detect, and investigate fraud, security breaches, or other potentially prohibited or illegal activities.
  • To comply with applicable legal obligations and enforce our terms and conditions.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your data in the following circumstances:

  • Service Providers: With trusted partners who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, and marketing assistance. These parties are contractually obligated to protect your data.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms where required.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure. These include encryption, access controls, and secure server infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the context of its processing.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, correct, or update your personal information.
  • The right to request deletion of your personal data.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent, where processing is based on consent.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect your experience on our website.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us at:

Email: [email protected]